Cattery Supervisor
The Cattery Supervisor oversees all duties of the cat caretaking staff and ensures the proper care of the cats based on policies and procedures, and the standards of care on which Faithful Friends prides itself. This is a physical job that requires someone who is reliable and can work in a fast-paced, caring environment. Must be able to always maintain and reinforce a friendly and professional atmosphere. Excellent communication, recordkeeping and computer skills required. Must be mature, organized, a fast learner, and able to work independently, as well as in a team, with the Cat Department Manager, Cat Team, and Clinic Staff. An ideal candidate would have some experience working with cats.
Duties:
Oversees all day-to-day cat care and staffing issues
Coordinates and conducts interviews, hiring, training, and re-training, when necessary of all cat caretakers and shift leads
Updates staff availability, prepares, distributes, and posts weekly schedule, updates phone list, distributes and adjusts as needed
Maintains Cat Care Handbook, updates as needed, distributes and reviews with all new hires, and ensures they are all following procedures and protocols, and standards of care are met
Keeps staff apprised of all updates and any pertinent information via group chat
Updates staff availability, prepares, distributes, and posts weekly schedule
Handles staff call-outs, finds coverage for call-outs, or covers shifts if no coverage is found. Must also come to the shelter for emergencies, including if cats are dumped off hours and there is no other staff member available to do intake
Documents personnel issues, daily staff issues and problems, and discusses with cat department manager weekly or sooner if needed
Handles basic disciplinary actions, prepares write up, makes termination decisions with Cat Department Manager and meets with staff.
Meets with Leads as needed, and meets monthly with full staff
Ensures all cats are fed and watered twice daily
Oversees the overall cleanliness of the Cat Department
Ensures periodic changing of scratching posts
Ensures bedding in all free-roaming areas and cages are clean and adequate on a daily basis
Ensures thorough cleaning and disinfecting of cages and free-roaming areas, and that cleaning protocol is followed
Oversees daily deep cleaning schedule and extra tasks are being completed and signed off on along with the daily task sheet. Update the deep cleaning schedule and the cat care workflow packet as needed
Performs rounds walking the department frequently and does daily walk through with leads to ensure staff have completed all tasks
Observe animals closely and identify and addresses medical or behavioral concerns
Ensures observation sheets are being completed and that cats are being written on the clinic board when necessary
Ensures staff keeps up with laundry and dishes, food carts and litter bins are well stocked for next shift, and kitchen and laundry areas are neat and well-maintained
Places weekly food orders and ensures the cleanliness and organization of the food storage area
Monitor litter inventory and place order as needed
Ensures food and litter orders get put away in a timely manner
Sorts and organizes daily donations
Maintains and an inventory of supplies, making sure staff has everything they need, and orders what is
needed
Schedules and oversees deep cleaning of adoption rooms, cottages/catios, ISO rooms and barn
Puts away cats after intake and handles surrenders when Cat Department Manager is not available or
here
Scans and attaches surrender forms in ShelterLuv
Attends and breaks down Barn Placements when needed
Checks location of each cat against weekly location report to verify accuracy
Coordinates with maintenance team for repairs throughout the department
Updates staff availability spreadsheet as needed
Monitors Cat Caretaker hours throughout the month eliminating or minimizing overtime
Ensures Cat Caretaker hours are input and correct in payroll system, enters payroll notes, and
completes by month-end
Performs other duties as required or assigned by the Cat Department Manager
To apply for the position, email your resume and cover letter to Lynn Albright, Cat Department Manager.
References will be required prior to hiring. Lynnalbright@faithfulfriends.us