Be a part of a dynamic, caring team! If you have a passion for working with animals and enjoy helping people too – consider joining us at Faithful Friends Animal Society. Below are our current job and career opportunities.
Director of Animal Welfare Operations
Job Summary: Drive continuous improvement in animal care programs and customer service. Increase productivity and efficiency and coordinate with the volunteer manager the integration of volunteers into the daily workflow. Improve staff efficiency and program outcome metrics on an ongoing basis while consistently meeting standards of care.
Requirements:
- Bachelor’s Degree or Associates Degree and equivalent training and experience.
- 5 years management experience (in animal welfare preferred but not required). A skilled and experienced professional who is inspired by the opportunities and challenges of working with pets and people.
- Dynamic, motivated, proven leader. A passion to provide the highest standard of care for animals and to be of service to the people who love them.
- The ability to ensure humane, effective, and efficient functioning of all aspects of shelter operations including animal intake, daily care, foster care, adoptions and customer service.
- Strong interpersonal, computer and customer service skills.
- Ability to think “outside the box” in evaluating programs.
Responsibilities:
- Oversee day-to-day operations by actively monitoring daily activity and proactively troubleshooting issues as they arise, ensuring regular communication with senior management on issues of concern, barriers to effectiveness and positive improvements. Ensure daily animal care guidelines and protocols are communicated with dog and cat department senior management and that these are followed by animal care teams. Work with senior management to create training tools and improved, effective communication methods
- Strategize, develop, and implement time and cost saving initiatives that streamline operations.
- Oversee the hiring, training and management of all departments (cat, dog and customer service) ensuring morale remains high through a positive work environment. Ensure the communication of all animal care work schedules ensuring all shifts are covered and overtime is minimized.
- Work with senior management of each department (dog, cat and, customer service) to build highly effective teams, provide support and provide feedback in formal and informal review processes in a timely and effective manner to drive continuous improvement and boost morale.
- As a member of the organization’s leadership team, participate in budget and policy development ensuring the business is focused on quality care, efficiency, increased productivity, and cost savings/reductions.
- Participate in and encourage professional development so the senior management and department teams learn best animal welfare practices developing program metrics, tracking and corrective problem solving.
If you’re inspired to elevate animal welfare in our region, and your unique combination of education, and experience provides the knowledge, skills, and abilities necessary to excel in providing outstanding service to our clients and the community, please submit your cover letter, resume, and salary history to jane@faithfulfriends.us.
Full-Time Veterinarian
Faithful Friends Animal Society is seeking a compassionate Veterinarian for our appointment-based, outpatient clinic in suburban Wilmington, Delaware. Our clinic puts pet wellness and routine surgeries within affordable reach for our community.
Our ideal Veterinarian works well with clients to deliver services such as dentals, mass removals, spay/neuter, enucleation, and other special procedures. The Veterinarian is supported by a team of skilled veterinary technicians and front-desk staff.
Our clinic features dedicated exam rooms, onsite lab, professional reception area, and outdoor seating to foster a positive experience for staff, the animals and their owners.
Any candidate must have a Delaware license or be able to obtain one, possess good interpersonal skills, and be ready to join a motivated team who provides quality preventative and sick care, surgery, and kindness to all clients and patients.
We are located in New Castle County, Delaware, and have easy access to Philadelphia, Maryland and New Jersey.
Flexible schedule opportunities Monday through Friday, with two Saturdays per month. No emergency or on-call shifts are required with this position. Competitive salary and compensation package includes coverage of licensing fees and continuing education.
Faithful Friends Animal Society is a comprehensive, nonprofit animal welfare agency that serves 18,000 pets and 20,000 people a year. We operate a no-kill animal shelter and a standalone, quality community clinic and provide programs and services to help people keep their pets and to bring the loving touch of animals to people in need through partnerships with human-service organizations.
To inquire, email cover letter and resume to ClinicResumes@Faithfulfriends.us.
Full-Time Delaware Licensed Veterinary Technician
We are currently seeking an experienced, Delaware licensed veterinary technician to join our dedicated team in our non-profit no kill animal shelter.
This is a high volume, fast paced environment where our mission is to provide superior medical treatment for the shelter pets and high volume spay/neuter and related surgeries.
A veterinary technician experience is required in:
- Restraining pets for exams and minor procedures.
- Administering oral and injectable medications.
- Educating staff and fosters about pet care and treatment plans.
- Preparing pets for and assisting with surgical procedures.
- Maintaining patient records.
- Independently follow treatment plans set by veterinarians.
- Intake, vaccinate and evaluate new dogs and cats being brought into shelter.
- Follow laws and procedures for shelter practice.
Competitive compensation package offered. Please send resumes with professional references for consideration to HR Director, jeannie@faithfulfriends.us
Cat Caretakers
Part-time / Staff Position
The Cat Caretaker position is a part-time minimum wage position. It’s a physical job that requires someone who is reliable and can work in a fast-paced, caring environment. The Cat Caretakers ensure that the cats receive the excellent standards of care that Faithful Friends Animal Society expects and provides. Interested candidates meeting the below requirements should email their resume and two references to jeannie@faithfulfriends.us.
- 15-30 hours/week (4 to 6-hour shifts)
- Morning, evening and weekend shifts
- Must be flexible with availability
- Cattery experience a plus
- Mature, reliable
- Detail-oriented
- Able to multitask in a fast-paced environment
- Able to work with minimal supervision and as a team
- Able to follow instructions and cleaning protocol
- Respectful of all dog and cat breeds
- Must have reliable transportation
- Must be 18 years or older to apply
- Pet benefits for candidates who have pet(s)
- Background check and drug screening required
Veterinary Assistant
Full-time / Staff Position
We are currently seeking to hire an experienced vet tech to join our team. As a veterinary assistant, you will assist the veterinarian during appointments and surgeries in our community Veterinary Clinic. Strong listening and communication skills coupled with a passion for education and learning are what our ideal candidate will possess. This is a high volume, fast-paced environment where our mission is to provide excellent service at a reasonable rate to keep pets happy, healthy and with their families. Veterinary assistant experience is required, as well as a friendly and warm personality. Must be proficient in Microsoft Office and be able to learn new software. Interested candidates meeting the below requirements, should email their resume with references to jeannie@faithfulfriends.us
Job Responsibilities and Qualifications:
- Restraining pets for exams and minor procedures
- Administering oral and injectable medications
- Educating clients about pet care and services
- Preparing pets for surgical procedures
- Maintaining clients’ files
- Excellent customer/client service skills
Dog Caretakers – Morning Shift
Part-time/Staff Position
The Dog Caretaker position is a minimum wage, labor-intensive, physical job that requires someone who is reliable and can handle dogs of all sizes up to 100lbs. in a fast-paced, caring environment. Interested candidates meeting the below requirements should email their resume and two references to melissa@faithfulfriends.us.
Job Responsibilities and Qualifications:
- Available 15-30 hours/week (5-1/2 hour shifts)
- Day shifts (
- Must be flexible with availability
- Mature, reliable
- Detail-oriented
- Ability to handle larger breed dogs (up to 100 lbs.)
- Ability to work in a fast-paced, noisy environment
- Kennel experience a plus
- Respectful of all dog and cat breeds
- Kennel experience a plus
- Must have reliable transportation
- Pet benefits for candidates who have pet(s)
- Background check and drug screening required
- Must be 18 years or older to apply